Dog grooming in Hengrove, South Bristol · BS14

A gentler groom, at their pace.

Calm, one-to-one dog grooming with Gem. Patient care for small and medium dogs, including nervous dogs and puppy introductions. Every appointment is tailored to your dog, with reassurance and no busy salon environment.

Grooming since 2014 Hengrove, South Bristol
A happy dog relaxing after a groom
Level 3 qualified Kind, patient handling Monday–Friday daytime

Services

Thoughtful care, from first visit to full groom.

For small and medium dogs, up to approximately spaniel size.

Full groom

For dogs aged 6 months and over. Includes a bath with high-quality shampoo, drying and brush-through, nail clip, and clipping or scissoring to the agreed style.

From £50

Wash, dry & tidy

A bath, dry and brush-through, finished with a tidy around the eyes, feet and hygiene area, plus a nail clip.

From £35

Bath & deshed

A bath, dry and thorough brush-through to remove loose hair and reduce shedding. For dogs who need coat care without a haircut, including short-coated breeds such as French Bulldogs.

From £37

Puppy introduction

A gentle session of around one hour, including a bath, dry, feet and eye tidy, and nail clip. Two introductions are recommended before 6 months old.

From £25
Gem carefully grooming a SchnauzerA small dog enjoying a bubbly bath

Meet Gem

Twelve years of grooming, with a quieter approach.

Animals have been at the heart of my life for as long as I can remember. I started my grooming business from home in 2014, initially teaching myself the foundations before undertaking formal training and later completing my full Level 3 Diploma in Dog Grooming.

In 2019, I opened a busy grooming shop in Whitchurch and went on to run it with a small team. When I became a mum, I closed the shop and moved my business into a newly built grooming salon at home. Having experienced both busy and quiet salon environments, I've realised how much I prefer the calmer, more personal nature of one-to-one grooming.

As a sensitive person myself, I put a lot of care into creating a space that feels calm, patient and reassuring. Grooming can be stressful or overwhelming for some dogs, while others absolutely love the attention. Every dog is an individual, and getting to know their personality, preferences and what helps them feel comfortable is one of my favourite parts of the job.

My lifelong love of animals also led me to establish a realistic pet-portrait business in 2024, while my grooming hours were reduced as I cared for my young daughter. Whether I'm grooming an animal or drawing one, they've always been at the centre of the work I love.

  • Level 3 dog-grooming qualified
  • One dog at a time
  • Clear, honest coat-care advice

Simple, fair pricing

Clear starting prices for every service.

Full groomFrom £50

Wash, dry & tidyFrom £35

Bath & deshedFrom £37

Puppy introductionFrom £25

Each dog is different, so your exact price will depend on size, coat, chosen style, condition and the time needed. I'll confirm the likely price with you before the appointment.

Any extra time or specialist coat care will always be discussed with you.

Appointments

Tell me a little about your dog.

For small and medium dogs, up to approximately spaniel size. I don't take large breeds.

Complete the short form and it will open a WhatsApp message for you to send. I'll reply personally to confirm availability and price.

Current appointment hoursMonday–Friday, from 9am
Start times vary; all grooms are completed by 3pm

A request is not a confirmed booking until you receive a reply from Gem.

Don't use WhatsApp? Call or text 07527 214941.

For new or returning customers

A few quick details help me allow enough time for your dog. You'll receive the full client form after I accept the appointment.

Please attach a recent photo of your dog when WhatsApp opens.

You'll be able to check the message before sending it. The website does not store your answers.

Good to know

A few common questions.

Where are you based?

At a private home salon in Hengrove, South Bristol (BS14), welcoming clients from Whitchurch and nearby areas. The full address is shared when your appointment is confirmed.

Is the salon one-to-one?

Yes. Appointments are calm and personal, without a busy salon environment.

What size dogs do you groom?

Small and medium dogs, up to approximately spaniel size.

Is an appointment request a confirmed booking?

No. Gem will reply personally to confirm the date, time and price.

How do I pay?

Payment is by bank transfer and must be received before your dog is collected.

Where can I read the policies?

Confirmed clients receive a client form containing the full grooming terms to read and agree to before their appointment.